FAQs
Have Questions? We’re Here to Help.
Explore our FAQs to learn more about our procedures, recovery, and what to expect from your journey with us.
General Question About Reberry Clinic
What services does Reberry Clinic offer?
At Reberry Clinic, we offer a wide range of aesthetic and dermatological treatments, including Botox, dermal fillers, thread lifting, laser therapies, skin rejuvenation, anti-aging solutions, and advanced AI-driven 3D skin analysis. We also offer a personalized skincare programs tailored to your unique skin concerns.
Where is Reberry Clinic located?
Reberry Clinic has two spots in South Korea: one right in the middle of Seoul’s Myeongdong area, which is great if you want to do some sightseeing before or after your treatment. The other is near Incheon Airport, just a quick taxi ride away—perfect if you’re stopping by Korea for a layover or mainly for medical stuff. Both places make it easy to fit treatments around your travel plans so you can enjoy the city and still look great before you head out!
Are your doctors certified and experienced?
Yes, all treatments are administered by board-certified doctors and highly trained medical staff with extensive expertise in aesthetic medicine.
Do you cater to international patients?
Yes, we welcome international clients and offer tailored support throughout consultation, treatment planning, and follow-up care.
Is multilingual support available?
Yes, We provide services in Korean, English, Chinese, and other languages upon request to accommodate our diverse patient base.
Do you assist with travel and accommodation for international patients?
Yes, we provide guidance on travel, accommodation, and help coordinate your treatment schedule to ensure a smooth experience.
Booking & Appointments
How do I book an appointment at Reberry Clinic?
Appointments can be conveniently scheduled by phone, KakaoTalk, Instagram direct message, or through our website’s online booking system.
Do I need a physician’s referral to book a consultation?
No, referral is not necessary. You can directly book a consultation with our specialists at any time.
What is your cancellation or rescheduling policy?
You must provide at least 24 hours’ notice for any cancellations or rescheduling. Cancellations made late or failure to show up may result in a fee.
What are your office hours?
The Myeong Dong branch is open from 10:30 AM to 8:00 PM on weekdays and 10:30 AM to 7:00 PM on weekends (Saturdays and Sundays). The Yeong Jong Island branch is open from 10:00 AM to 8:00 PM on weekdays and 9:00 AM to 3:30 PM on Saturdays.
Consultations & Treatments
Do you offer free consultations?
Yes, we offer a free consultation to discuss your skincare goals and evaluate which treatment is right for you. Our expert dermatologist will provide personalized recommendations during this consultation to ensure the best results for smoother, firmer, and more youthful skin.
What should I expect during my appointment?
Your visit will include a thorough consultation, an AI-based 3D skin diagnosis when applicable, and a customized treatment plan. If you are ready, treatment can often begin on the same day.
Who conducts the consultations?
All consultations are conducted directly by the director or the head nurse, providing personalized diagnosis and treatment plans.
How do I know which treatment is right for me?
During your consultation, our specialists use advanced diagnostic tools to analyze your skin and recommend a personalized treatment plan aligned with your goals.
Can I receive multiple treatments in one session?
Yes, depending on your individual needs and treatment plan, we often combine procedures to maximize results safely and effectively.
What skin conditions do you treat?
We address a wide variety of concerns including acne, pigmentation, enlarged pores, wrinkles, sagging skin, rosacea, scars, and more.
What is the AI-based 3D skin diagnosis?
Our AI-powered 3D skin analysis offers an in-depth evaluation of your skin’s moisture, pigmentation, elasticity, and pore size, enabling precise treatment planning.
Are your treatments safe and medically approved?
Absolutely. All procedures at Reberry Clinic utilize FDA-approved devices and medically certified products, performed under the care of licensed, board-certified professionals.
Are there any side effects or risks?
When performed by licensed professionals, risks are minimal. Temporary side effects such as redness, swelling, or bruising may occur but typically resolve quickly.
Pricing & Payment
Is pricing consistent for all patients?
Yes, our pricing is transparent and consistent for both Korean and international patients.
How Does the Reberry Clinic Handle Tax Refunds for Foreign Patients?
At Reberry Clinic, we offer self-service terminals for instant tax refunds (Tax-Free). Foreign patients can receive their VAT refund immediately after payment, without the need to go through any additional services.
Do you accept insurance?
Most aesthetic treatments are not covered by insurance. Please verify with your provider if coverage applies to specific medical conditions.
What payment methods do you accept?
We accept Credit Card, Debit Card, Bank Transfer & Cash payment methods.
Are promotions or packages available?
Yes, we have promotions and packages available. We’re having different promotions every month. You can contact us for more information.
Are there any discount events or packages?
Yes, we have a monthly promotion and packages with discounts. You can contact us for more Details.
Aftercare & Support
What post-treatment care and follow-up do you provide?
We offer detailed aftercare instructions, follow-up consultations, and ongoing support to help you achieve the best possible results.
How can I contact the clinic after treatment?
You can reach us anytime by website, phone, KakaoTalk, email, or Instagram DM for any post-treatment questions or concerns.
What should I do in case of a medical emergency after hours?
For serious reactions, please visit the nearest emergency center immediately. For non-urgent concerns, contact us via KakaoTalk or email; we will respond promptly.
