FAQs

Have Questions? We’re Here to Help.
Explore our FAQs to learn more about our procedures, recovery, and what to expect from your journey with us.

General Question About Reberry Clinic

What services does Reberry Clinic offer?
At Reberry Clinic, we offer a wide range of aesthetic and dermatological treatments, including Botox, dermal fillers, thread lifting, laser therapies, skin rejuvenation, anti-aging solutions, and advanced AI-driven 3D skin analysis. We also offer a personalized skincare programs tailored to your unique skin concerns.
Reberry Clinic has two spots in South Korea: one right in the middle of Seoul’s Myeongdong area, which is great if you want to do some sightseeing before or after your treatment. The other is near Incheon Airport, just a quick taxi ride away—perfect if you’re stopping by Korea for a layover or mainly for medical stuff. Both places make it easy to fit treatments around your travel plans so you can enjoy the city and still look great before you head out!
Yes, all treatments are administered by board-certified doctors and highly trained medical staff with extensive expertise in aesthetic medicine.
Yes, we welcome international clients and offer tailored support throughout consultation, treatment planning, and follow-up care.
Yes, We provide services in Korean, English, Chinese, and other languages upon request to accommodate our diverse patient base.
Yes, we provide guidance on travel, accommodation, and help coordinate your treatment schedule to ensure a smooth experience.

Booking & Appointments

How do I book an appointment at Reberry Clinic?
Appointments can be conveniently scheduled by phone, KakaoTalk, Instagram direct message, or through our website’s online booking system.
No, referral is not necessary. You can directly book a consultation with our specialists at any time.
You must provide at least 24 hours’ notice for any cancellations or rescheduling. Cancellations made late or failure to show up may result in a fee.
The Myeong Dong branch is open from 10:30 AM to 8:00 PM on weekdays and 10:30 AM to 7:00 PM on weekends (Saturdays and Sundays). The Yeong Jong Island branch is open from 10:00 AM to 8:00 PM on weekdays and 9:00 AM to 3:30 PM on Saturdays.

Consultations & Treatments

Do you offer free consultations?
Yes, we offer a free consultation to discuss your skincare goals and evaluate which treatment is right for you. Our expert dermatologist will provide personalized recommendations during this consultation to ensure the best results for smoother, firmer, and more youthful skin.
Your visit will include a thorough consultation, an AI-based 3D skin diagnosis when applicable, and a customized treatment plan. If you are ready, treatment can often begin on the same day.
All consultations are conducted directly by the director or the head nurse, providing personalized diagnosis and treatment plans.
During your consultation, our specialists use advanced diagnostic tools to analyze your skin and recommend a personalized treatment plan aligned with your goals.
Yes, depending on your individual needs and treatment plan, we often combine procedures to maximize results safely and effectively.
We address a wide variety of concerns including acne, pigmentation, enlarged pores, wrinkles, sagging skin, rosacea, scars, and more.
Our AI-powered 3D skin analysis offers an in-depth evaluation of your skin’s moisture, pigmentation, elasticity, and pore size, enabling precise treatment planning.
Absolutely. All procedures at Reberry Clinic utilize FDA-approved devices and medically certified products, performed under the care of licensed, board-certified professionals.
When performed by licensed professionals, risks are minimal. Temporary side effects such as redness, swelling, or bruising may occur but typically resolve quickly.

Pricing & Payment

Is pricing consistent for all patients?
Yes, our pricing is transparent and consistent for both Korean and international patients.

At Reberry Clinic, we offer self-service terminals for instant tax refunds (Tax-Free). Foreign patients can receive their VAT refund immediately after payment, without the need to go through any additional services.

Most aesthetic treatments are not covered by insurance. Please verify with your provider if coverage applies to specific medical conditions.
We accept Credit Card, Debit Card, Bank Transfer & Cash payment methods.
Yes, we have promotions and packages available. We’re having different promotions every month. You can contact us for more information.
Yes, we have a monthly promotion and packages with discounts. You can contact us for more Details.

Aftercare & Support

What post-treatment care and follow-up do you provide?
We offer detailed aftercare instructions, follow-up consultations, and ongoing support to help you achieve the best possible results.
You can reach us anytime by website, phone, KakaoTalk, email, or Instagram DM for any post-treatment questions or concerns.
For serious reactions, please visit the nearest emergency center immediately. For non-urgent concerns, contact us via KakaoTalk or email; we will respond promptly.

개인정보 수집 및 이용 제공 동의서

1. 기본수집항목: [필수] 이름, (휴대)전화번호, [선택] 이메일 주소
※ 추가 수집하는 필수항목
– 배송, 방문 등이 필요한 상품 구매 시 : 주소
– 해외 여행 관련 상품 구매 시 : 여권상 영문명, 여권번호 끝 4자리, 성별, 생년월일, 이메일주소, 카카오톡ID, 동행 아동정보(여권상 영문명, 생년월일, 신장)
– 병원을 이용하는 경우: 생년월일 (병원 재진 시 이전 진료기록 조회를 위해 예약자명, 생년월일, 전화번호가 수집될 수 있습니다.)
– 자동차 검사소 예약 시 : 차량번호, [선택](사회적약자 수수료 감면 대상인 경우)기초생활대상자, 국가유공자, 한부모가족, 다자녀, 교통사고지원가족, 교통안전의인 중 해당 여부
 
2. 수집 및 이용목적 : 사업자회원과 예약이용자의 원활한 거래 진행, 고객상담, 불만처리 등 민원 처리, 분쟁조정 해결을 위한 기록보존
 
3. 보관기간
– 회원탈퇴 시 지체없이 파기
– 단, 자동차 검사소 예약시 선택항목은 별도 저장하지 않음
– 단, 관련 법령에 의하여 일정 기간 보관이 필요한 경우에는 해당 기간 동안 보관함
 
4. 동의 거부권 등에 대한 고지: 정보주체는 개인정보의 수집 및 이용 동의를 거부할 권리가 있으나, 이 경우 상품 및 서비스 예약이 제한될 수 있습니다. 그 밖의 내용은 네이버 개인정보 처리방침을 따릅니다.

1. 개인정보를 제공받는 자 : 리베리 의원

2. 제공하는 기본 개인정보 항목: [필수] 마스킹 처리된 아이디, 이름, (휴대)전화번호, 성별, 연령대, [선택] 이메일 주소

※ 추가 제공하는 필수항목
– 배송, 방문 등이 필요한 상품 구매 시 : 주소
– 해외 여행 관련 상품 구매 시 : 여권상 영문명, 여권번호 끝 4자리, 생년월일, 이메일주소, 카카오톡ID, 동행 아동정보(여권상 영문명, 생년월일, 신장)
– 병원을 이용하는 경우: 생년월일 (병원 재진 시 이전 진료기록 조회를 위해 예약자명, 생년월일, 전화번호가 수집될 수 있습니다.)
– 자동차 검사소 예약 시: 차량번호, [선택](사회적약자 수수료 감면 대상인 경우)기초생활대상자, 국가유공자, 한부모가족, 다자녀, 교통사고지원가족, 교통안전의인 중 해당 여부

 

3. 개인정보를 제공받는 자의 이용목적 : 사업자회원과 예약이용자의 원활한 거래 진행, 서비스 분석과 통계에 따른 혜택 및 맞춤 서비스 제공, 민원처리 등 고객상담, 고객관리, 서비스 이용에 따른 설문조사 및 혜택 제공, 분쟁조정을 위한 기록보존
 
4. 개인정보를 제공받는 자의 개인정보 보유 및 이용기간 : 네이버 회원탈퇴 시 또는 위 개인정보 이용목적 달성 시 까지 이용합니다. (단, 관련 법령에 따른 보관의무가 있는 경우에 그 기간동안 보관)
 
5. 동의 거부권 등에 대한 고지 : 정보주체는 개인정보 제공 동의를 거부할 권리가 있으나, 이 경우 상품 및 서비스 예약이 제한될 수 있습니다.

Consent to collection, use and provision of personal information

1. Basic collection items: [Required] Name, (mobile) phone number, [Optional] Email address
※ Additional mandatory items to be collected
– When purchasing products requiring delivery, visit, etc.: Address
– When purchasing products related to overseas travel: English name as shown on passport, last 4 digits of passport number, gender, date of birth, email address, KakaoTalk ID, information on accompanying children (English name as shown on passport, date of birth, height)
– When using a hospital: Date of birth (The name of the person making the reservation, date of birth, and phone number may be collected to check previous medical records when re-visiting the hospital.)
– When making a reservation at a car inspection center: Vehicle number, [Optional] (If eligible for a discount on socially disadvantaged fees) Whether or not they are a basic livelihood recipient, a person of national merit, a single-parent family, a family with many children, a family receiving support for traffic accidents, or a traffic safety officer
2. Purpose of collection and use: To ensure smooth transactions between business members and reservation users, customer consultation, complaint handling, etc., record preservation for dispute resolution
 
3. Storage period
– Destroyed without delay when membership is cancelled
– However, optional items when making a reservation at a car inspection center are not stored separately
– However, if storage is required for a certain period of time according to relevant laws, it will be stored for that period.
4. Notice on the right to refuse consent, etc.: The data subject has the right to refuse consent to the collection and use of personal information, but in this case, reservations for products and services may be restricted. Other matters are subject to Naver’s personal information processing policy.
1. Recipient of personal information: Representative Liberi
 
2. Basic personal information items provided: [Required] Masked ID, name, (mobile) phone number, gender, age group, [Optional] email address
※ Required items provided additionally
– When purchasing products requiring delivery, visit, etc.: Address
– When purchasing products related to overseas travel: English name as on passport, last 4 digits of passport number, date of birth, email address, KakaoTalk ID, information on accompanying children (English name as on passport, date of birth, height)
– When using a hospital: Date of birth (The name of the person making the reservation, date of birth, and phone number may be collected to check previous medical records when re-visiting the hospital.)
– When making a reservation at a car inspection center: Vehicle number, [Optional] (If eligible for a discount on socially disadvantaged fees) Whether or not they are among the basic livelihood recipients, persons of national merit, single-parent families, families with many children, families receiving support for traffic accidents, and traffic safety professionals
3. Purpose of use by the recipient of personal information: To facilitate smooth transactions between business members and reservation users, to provide benefits and customized services based on service analysis and statistics, to handle complaints, to provide customer consultation, customer management, to conduct surveys and provide benefits based on service use, and to preserve records for dispute resolution.
 
4. Personal information retention and use period of the person receiving the personal information: Until withdrawal of Naver membership or achievement of the purpose of using the personal information above. (However, in case there is a retention obligation according to relevant laws, the information will be retained for that period.)
 
5. Notification of right to refuse consent, etc.: The data subject has the right to refuse consent to provide personal information, but in this case, reservations for products and services may be restricted.